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Terms & Conditions

Overview

By accessing or purchasing from our website (www.ratemyfix.com and www.ratemyfix.co.uk), you agree to be bound by the following terms and conditions. Please read them carefully before using our services.

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These terms apply to all users of the site, including browsers, customers, and content contributors.

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Products & Services

RateMyFix™ sells tools to help tradespeople grow their online reviews and reputation. All products are subject to availability and may be modified or discontinued without prior notice.

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We reserve the right to:

  • Limit the quantities of any products or services offered

  • Refuse service to anyone for any reason at any time

  • Update product descriptions, pricing, and availability at our discretion

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Ordering & Payment

By placing an order through our site, you warrant that:

  • You are legally capable of entering into binding contracts

  • All details you provide to us are accurate

  • You are the authorised user of the payment method

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We accept payments via Visa, Mastercard, Paypal, Apple Pay and Google Pay. All prices are shown in GBP (£).

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Shipping & Delivery

We offer free tracked delivery via Royal Mail within the UK. Orders are processed within 24 hours and typically delivered within 2-3 working days (Monday to Saturday). For full details, see our Shipping & Returns Policy.

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Customers are responsible for ensuring their delivery details are accurate. We are not liable for misplaced orders due to incorrect information.

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Returns & Exchanges

You may request a return within 7 days of your order date, provided the item is unused and in its original condition. For full details, see our Shipping & Returns Policy.

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Warranty Guarantee

Our products come with a replacement guarantee against manufacturing defects.


This does not cover:

  • Lost or stolen items

  • Accidental or intentional damage

  • Misuse or unauthorised tampering

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If misuse or false claims are suspected, we reserve the right to refuse replacements.

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Intellectual Property

All content on this website, including branding, product names, text, images, and videos—is the property of RateMyFix™ or its licensors. You may not reproduce, duplicate, copy, sell, resell, or exploit any part of our service or content without express written permission.

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Privacy

Your privacy is important to us. We only collect personal information to process orders, send updates, and provide customer support. For full details on how your data is handled, please see our Privacy Policy.

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Limitation of Liability

RateMyFix™ is not liable for:

  • Any indirect or consequential loss or damage

  • Delays in delivery outside our control

  • Loss of income or business resulting from use of our products

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Use of our products is at your own risk. We make no guarantees regarding customer reviews or outcomes resulting from product use.

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Governing Law

These terms and any disputes related to them will be governed by the laws of England and Wales. By using our site, you agree to submit to the exclusive jurisdiction of the UK courts.

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Changes to Terms

We reserve the right to update or change these Terms & Conditions at any time. We encourage users to review this page regularly. Continued use of our site following any updates constitutes acceptance of those changes.

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If you have any questions about these terms, please contact us on info@ratemyfix.com.

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